Order Processing Times
Logistics networks nationwide including FedEx may experience package delays. WalkingCo cannot guarantee delivery by a specific date and we continue to work with our partners to deliver in a timely fashion.
All quoted shipping estimates are in business days and do not include Saturdays, Sundays, or holidays or time to process the orders in our warehouse. Orders placed after 11:00 AM Eastern Standard Time will be processed the following business day.
(5-7 Business Days)
(2-3 Business Days)
Continental US Under $75
Continental US Over $74.99
In-stock items shipping within the Contiguous United States typically ship from our warehouse within 2 business days and will arrive in an additional 5-7 business days.
Fulfilled By Partner
Fulfilled By Partner items shipping within the Contiguous United States typically ship 2-3 additional business days to process before shipping. Orders fulfilled by partner cannot ship outside of the U.S. These orders are not eligible for expedited shipping, rush shipping, to PO boxes or APO/FPO and cannot be cancelled or modified once order is submitted.
Shipping to Hawaii and Alaska
Hawaii: Your order must be placed by 9:00 AM HST, Monday through Friday to receive your package 2nd business day or Overnight (next business day Monday through Friday). Certain destinations cannot be guaranteed overnight delivery. Rates apply to a single mailing address. We ship Monday through Friday (excluding national holidays). Unfortunately, we cannot deliver to P.O. Boxes in Hawaii.
Alaska: Your order must be placed by 10:00 AM AKST, Monday through Friday to receive your package 2nd business day or Overnight (next business day Monday through Friday). Rates apply to a single mailing address. We ship Monday through Friday (excluding national holidays). Unfortunately, we cannot deliver to P.O. Boxes for orders in Alaska.
All orders shipped to Canada will include a shipping charge and can incur customs, duties, taxes and potential brokerage fees. These fees are the responsibility of the recipient; therefore, we ask that you be aware of these fees prior to submitting your order. For rate information, please see chart above.
Shipping to Multiple Addresses
We are not able to ship to more than one address at a time. You will have to submit each order separately and shipping fees cannot be combined.
Lost, Damaged, or Stolen packages
WalkingCo adds optional delivery insurance through Route+ at the time of purchase which includes:
. 100% coverage of lost, stolen or damaged packages
. Effortless claims filing* through the Route App
. Basic claim resolutions within 24 hours of approval
. Customer service reps available 24/7
Please note: If you do not want delivery insurance simply remove the Route item from your order before completing the purchase. WalkingCo and it's affiliates are not responsible for carrier delays, lost, stolen, or misdirected shipments when you opt-out of optional coverage.
To file a claim using Route+ click here.
For additional information regarding our policies, click here.