Price Match

At the time of sale, The Walking Company guarantees that if you find an item advertised for less by a different authorized retailer, we will match that price with the following limitations:

  • The item must be identical; same brand, same size, same color and the item must be in stock at the authorized retailer website and on The Walking Company at the time of request.
  • The item must be regular price. Sale and final clearance items do not qualify for a price match.
  • The advertised price from authorized retailer cannot be listed as clearance, or include promotional codes.
  • We cannot price match on previous purchases. Must be at the time of sale.
  • No price matches on items related to Black Friday and Cyber Week.
  • The item must be sold and fulfilled by an authorized retailer.

 

Price Match Guaranteed for in-store purchases: Simply bring the ad, print out, screenshot or your cell phone with you to the register for validation. Stores in Hawaii do not offer price match.

Once you have demonstrated that an item was advertised for less as determined above, your purchase will be discounted to reflect the difference to make your qualifying purchase at The Walking Company.

 

Price Adjustment

The Walking Company guarantees that we’ll refund you the difference of your purchase if you find the item at a lower price on our website! We will process a price adjustment with the following limitations:

  • The item must be identical; same brand, same size, same color and the item must be in stock at the time of purchase.
  • The item must be regular or sale price. Final clearance items do not qualify for a price adjustment.
  •  A price adjustment must be requested within 30 days of purchase.
  • No adjustments will be made for temporary, single day sales/flash sale including sale prices related to Black Friday and Cyber Week or special event including but not limited to all BOGOs, free gift with purchase and warehouse sales.
  • No adjustment will be made for an order with a promotional code or rewards code. 

 

Price Adjustment Guaranteed for online purchases: Price adjustment includes the difference plus sales tax. Simply contact our Customer Service Team by chat, phone, or email, and provide URL for validation and include your original order number.

 

Price Adjustment Guaranteed for in-store purchases: Price match includes the difference plus sales tax. Simply bring the ad, print out, screenshot or your cell phone with you to the register for validation. You must present original sales receipt. Stores in Hawaii do not offer price adjustments.

Once you have demonstrated that an item was advertised for less as determined above, you will be issued a credit to the original credit card you used to make your qualifying purchase at The Walking Company.

 

Final Clearance items are not eligible for price match or price adjustment.

 

The Walking Company reserves the right to update or modify terms of this policy at any time.