Disclaimer

The information provided by The Walking Company ("we," "us," or "our") on thewalkingcompany.com (the "Site") is for general informational and educational purposes only. All information on the Site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

1. No Professional Advice

The Site cannot and does not contain legal, medical, financial, or other professional advice, including content related to foot conditions. Any information provided is for general informational purposes only and should not be relied upon as a substitute for professional advice. You should always seek the advice of qualified professionals such as your physician or podiatrist before taking any action based on information obtained from the Site.

2. Not a Medical Device

Certain products on the Site are marketed with features intended for comfort, support, or suitability for specific foot conditions, such as diabetic-friendly, orthopedic, or products suited to conditions like neuropathy or plantar fasciitis. This is not an exhaustive list, and other products may be marketed similarly for other conditions. These products are designed for comfort and support only and are not medical devices. They are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition, and they are not a substitute for care from a physician, podiatrist, or other qualified healthcare provider. Individual results and comfort levels vary, and no specific outcome is guaranteed. If you have diabetes, neuropathy, or another foot-health condition, consult your healthcare provider before selecting footwear intended to address that condition.

3. External Links Disclaimer

The Site may contain links to third-party websites or content belonging to or originating from third parties. Such external links are provided for convenience only and are not investigated, monitored, or checked for accuracy or reliability by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site.

4. Product & Service Disclaimer

We make every effort to display and describe our products and services accurately. However, we do not guarantee that product descriptions, images, pricing, or other content on the Site are complete, reliable, current, or error-free. All products and services are provided "as is" and "as available" without warranties of any kind.

5. Limitation of Liability

Under no circumstance shall we be held liable for any loss or damage of any kind incurred as a result of the use of the Site or reliance on any information provided on the Site. Your use of the Site and your reliance on any information is solely at your own risk.

6. Updates

We reserve the right to update, change, or remove content on the Site at any time without prior notice. It is your responsibility to review this Disclaimer periodically for any updates.

Contact Us

If you have any questions, please email, call us or send a letter.

Email: [email protected]

Phone: +1 (855) 665-7710

Customer Support Hours

Monday to Friday: 9:00 AM to 8:30 PM (EST)
Saturday: 10:00 AM to 6:30 PM (EST)
Sunday: Closed

We will respond to customer inquiries via email in 1-2 business days.

Address

The Walking Company
WalkingCo LLC
2200 Paseo Verde Parkway Suite 290
Henderson, NV 89052, United States

The Walking Company is a retailer and brand owned and operated by WalkingCo LLC.